This course aims to equip learners with skills that will enable them to collaborate and interact better within their organizations, and with external partners.
The course will look at the strategic and practical approaches to help you build effective interaction through various forms of communication to inform, persuade, influence, and impact your audience.

Key aspects of the course will include understanding the role of communication in sharing knowledge, engaging colleagues upwards, downwards and peers in an effective manner as well as the various ways of support and motivating them.

This course has a particular focus on helping passive communicators become more assertive. Having said that, this course will help all types of communicators (passive, passive-aggressive, and aggressive) to learn the fundamentals of assertiveness and help anyone become more assertive at work and at home.

In this course, you will learn how to
be more assertive,
identify your natural communication style and break bad communication habits,
overcome your fears about being assertive and speaking up honestly,
get heard in chaotic group situations,
connect and engage in one-on-one conversations,

This Workplace Communication course is delivered primarily through spoken lectures. Because the skill you are learning is speaking-related, it only makes sense that you learn through speaking.

The Workplace Communication skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself.

In this How to Speak Up at Meetings course, you will learn the following:
How to speak up at meetings
How to hide nervousness when speaking up at meetings
How to prepare in advance to speak up at meetings
How to make sure people can hear and understand you
How to be great at all aspects of Business Communication

This course covers the basics of using Style-Stepping to avoid conflict, build powerful teams, and inspire others with the right benefit language. The customer learns how to shift his or her language to meet that of the person You�ll learn how to:

More effectively choose the right people for the job or team based on their natural strengths and weaknesses, and pair the right people with one another to form the most effective team possible.

Apologize, say thank you,and show respect in other peoples� language rather than your own language, which helps stimulate more right-brain activity, and ensure others hear and understand some of the most important messages you will ever send.

Learn assertive communication that helps you and the person with whom you are communicating. After you master assertive communication, learn to use it in various professional scenarios, including negotiation.

We communicate every day. Why not learn how to be more open, transparent, and get people on our side with our communication?
This course has many examples. After you learn assertiveness, you will see examples for how to use it in friendly situations, at work, at home, and when to not use it.

The second part of the course focuses on a specific use of assertiveness, and that is during negotiations. Negotiations are not just for high-stakes business deals. They happens every day at various levels.

Master communicators and better leaders. Master public speaking and become proficient in navigating any situation effectively.

Our premium communication course on Communicating with Presence designed by some of the most experienced professionals and academics in the media sector, can help learners improve their soft skills to master the art of communication and reach new heights in their personal and professional life.

Learners will use the embodied voice to engage and connect with an audience is a vital element in dynamic verbal exchange.

This course is aimed at beginners but can serve as a useful �tune up� for those that have some experience in this area or those that want to build upon prior learning. The only prerequisite is to be curious about voice in action and public speaking. Finding your Professional Voice takes the learner on a journey to discover how the voice works, how it can be optimised their use of it, and how vocal impact can be developed in professional settings.

Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages.

By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.

Effective teamwork and group communication are essential for your professional and personal success.

In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.

In this course, you will learn how to create a shared vision for your team and effectively communicate it to your teammates.

You will also learn how to set effective goals and expectations in a way that best enables your team to attain the shared vision.

Finally, you will understand the most important needs and drivers of performance across cultures, and will learn to align rewards with desired behaviors so that your teammates are motivated to attain the team�s objectives.

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.

This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders.

This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts.

Whether you're a professional seeking to enhance your leadership skills, a team member aiming to improve collaboration, or an individual striving to strengthen personal connections, this course equips you with actionable tools to become a proficient active listener.

This course is designed for non-native English speakers who are interested in advancing their careers in the global marketplace.

In this course, you will learn about the job search, application, and interview process in the United States, while comparing and contrasting the same process in your home country. This course will also give you the opportunity to explore your global career path, while building your vocabulary and improving your language skills to achieve your professional goals.

The Foundations of Teaching for Learning programme is for anyone who is teaching, or who would like to teach, in any subject and any context - be it at school, at home or in the workplace. With dynamic lessons taught by established and respected professionals from across the Commonwealth, this eight course programme will see you develop and strengthen your skills in teaching, professionalism, assessment, and more.
As you carry on through the programme, you will find yourself strengthening not only your skills, but your connection with colleagues across the globe. A professional development opportunity not to be missed.

This 4-week course provides you with invaluable knowledge and skills about teaching Deaf children.
You will learn about the importance of Deaf culture and community, the need for a language-rich environment for the Deaf child from as young as possible, and that having access to sign language can help Deaf children academically, emotionally, and socially. We also cover various accommodations and modifications that you can apply in your classroom and learning environment to create an accessible learning experience for Deaf children.

Students will learn about, critique, and practice methods for analyzing interaction in classrooms, developing tools to build more engaged, effective, and equitable classroom communication.

This course gives classroom teachers at all levels and subject areas the analytic tools to answer these and more questions about classroom communication.

Each lesson introduces fundamental concepts and techniques of classroom discourse analysis, developing an analytic toolkit and promoting critical reflection on pedagogical practices over five weeks.

This free online course covers effective communication techniques for teachers and trainers, and is very useful for learners who are on their way to becoming professional educators.
It helps them communicate effectively with their students by teaching the most important types of effective communication skills and their use in the classroom.

In This Free Course, You Will Learn How To:
Identify the different purposes and functions which communication serves in the classroom.
Identify the different types of communications.
Define the term classroom register.
Identify the differences between how a teacher uses communication and how a student uses communication.
Manage different situations in class through applying the different functions and types of communication.

This free online course in communication skills focuses on perception and nonverbal communication. It will help you understand the world around you, allowing you to view and hear things differently. You will study how to interpret facial expressions, the basics of auditory perception, and explore nonverbal communication skills including concepts such as space and gestures to help you become a more effective communicator.

In This Free Course, You Will Learn How To:
Discuss the move from text to images
Outline what is meant by the problem of simulacrum
Discuss what is meant by perception
Explain what is meant by attention
Discuss different types of visual and sound perception
Review the relationship between sound perception and visual perception

In this free online course, you will learn about intrapersonal and interpersonal forms of communication. The course covers concepts such as self-disclosure, the social penetration theory, self-concept and the dimensions of self. You will also learn about the conversational process, employment interviews as well as how to manage conflicts in the workplace

In This Free Course, You Will Learn How To
Discuss intrapersonal communication
Define and discuss self-concept
Define the role of interpersonal needs in the communication process
Discuss the social penetration theory and self-disclosure and its principles
Describe interpersonal relations

This free online communication course will help you to vastly improve your communication skills. You will study the foundational principles of communication and learn how they can help you make a connection with people. Transforming your communication skills will transform your life. With this course, you will be able to improve your the way you deliver your thoughts to enjoy better careers and relationships as well as achieve more success!

In This Free Course, You Will Learn How To:
Explain how to say things in a way others will listen
Describe how to make your communication more powerful
Discuss how to improve you relationships with better communication
Explain how better communication can make you more influential
Describe how to create closeness and understanding

This free online workplace communication course will teach you how to communicate effectively in the workplace and how to build and maintain a positive work environment. You will be given tips on how to answer interview questions, speak up during meetings, how to give criticism in the workplace, speak assertively, ask for a raise, and give various forms of presentations such as team presentations, sales presentations and more.

In This Free Course, You Will Learn How To
Identify ways of researching a company before an interview
Summarize how to deliver criticism in the workplace
Discuss how to listen effectively
Discuss the importance of speaking assertively

Successful oral communication is challenging, especially in a changing environment and with various people. This course will help you adapt to the demands you face as an oral communicator. We provide you with an in-depth understanding of the verbal communication process, a strong understanding of how to interpret oral communication events and a constructive understanding of communicating for positive results.

In This Free Course, You Will Learn How To
Identify barriers to effective oral communication
Describe the elements of the oral communication process
Explain the effective use of empathic listening
Differentiate between situations requiring formal or informal feedback

These are the times of instant messaging and fleeting attention. How best you communicate decides your success or failure. Effective and successful communication is a combined task that includes public speaking, presentation skills, persuasion, listening and body language. This course bundles all these individual skills to help you become a master communicator on a winning spree. Join today and be ready to create your own success story.

In This Free Course, You Will Learn How To
Describe all the tricks and techniques required to be a great public speaker and persuasive communicator
Describe how to give persuasive talks, briefings, speeches and presentations
Recognize the skills required to influence colleagues, bosses, prospects, and clients

Communication skills are a key component of an individual's personal and professional life. This free online communications skills course will help you become an effective communicator by teaching you the many aspects of communication such as speaking, self-talk, tonality of voice, how to listen effectively, and the various fundamentals that play a part in body language which includes gestures, posture, expressions and flow.

In This Free Course, You Will Learn How To
Explain your thoughts and feelings assertively
Identify your strengths and weaknesses while communicating
Identify common errors in communication and rectify them

We live in a world where good communication techniques and public speaking skills decide how effective and successful you can be. Unfortunately, most people suffer from anxiety or fear of speaking in public or in videos. This course provides tips to address these areas and improve your communication and public speaking skills. Be an immersive communicator and effective presenter and charm your audience to believe what you do.

In This Free Course, You Will Learn How To
Describe all the tricks and techniques for effective communication and public speaking
Identify skills and competencies needed for a successful and effective presentation outcome
Describe the use and application of videos in a presentation

Various disabilities and other reasons can hinder our capacity to communicate conventionally, leading to many frustrations and an inability to participate in daily activities. Augmentative and alternative communication (AAC) is crucial for improving communication control and lowering frustration. In this course, you will learn about the various augmentative alternative communication systems that can assist those with problems communicating.

In This Free Course, You Will Learn How To
Define �augmentative alternative communication� (AAC)
List the expectations of augmentative alternative communication intervention
Explain common AAC terminologies
Describe and rebut common misconceptions surrounding AAC

This intensive and hands-on series of courses gives you the skills to ensure your projects are completed on time and on budget while giving the user the product they expect.
You will gain a strong working knowledge of the basics of project management and be able to immediately use that knowledge to effectively manage work projects.
At the end of the series you will be able to identify and manage the product scope, build a work breakdown structure, create a project plan, create the project budget, define and allocate resources, manage the project development, identify and manage risks, and understand the project procurement process.

This guided project is for beginners who want to organize and manage several projects including project managers, team leaders, and entrepreneurs.
It�s also a great tool to use to organize your day to day activities in general.
It will benefit your career development by aiding you to follow up with all of your projects and tasks in one place. It will also help you organize and align your team members and/ or employees.

In this course you will learn the basic concepts of agile that promote the development of the agile mindset and why it is important for managing development and social impact projects. In addition, you will learn the roles that make up an agile team and what their responsibilities are during project execution.

During these weeks, we will support you with practical activities to internalize the agile principles of PM4R Agile and the expected behaviors of each of these principles. Through a self-diagnosis, you will be able to analyze the degree of agility you have at the beginning, both at the individual level and at the level of your organization.

This course introduces concepts and tools that can be applied to project management to generate material changes and meet expected objectives with limited resources. This MOOC strengthens participants� capacity to manage government and social projects (such as nonprofit and civil society projects) so that they are executed efficiently and effectively.

70% of the students who have taken the course state that they improved their ability to formulate, implement and/or evaluate public policies.